Responsible Gaming

Gamble for entertainment

Online casino games are designed for entertainment and involve risk. Every wager has an uncertain outcome, and there is no guaranteed way to win. Previous results do not influence future results, and a game cannot be made more likely to pay out by increasing a stake or continuing to play. You should only gamble with money you can afford to lose after your essential costs and financial commitments have been covered.

Responsible gambling starts with making an informed decision before you deposit or play. Consider how much time and money you are comfortable spending, and decide on your limits in advance. Treat those limits as part of your entertainment budget rather than as a target to spend. If gambling stops feeling enjoyable or begins to cause worry, frustration or pressure, take a break and consider seeking support.

Before you play

• Make sure you meet the applicable minimum legal age and any other legal requirements for gambling in your location.
• Use only your own account and payment method, and keep your account information secure.
• Set a spending limit based on disposable income, not rent, bills, savings, credit or money needed for everyday living.
• Set a time limit and decide when you will stop, whether you are winning or losing.
• Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to escape personal problems.
• Read the relevant game and account information so you understand the risks, rules and available settings before playing.

Gambling should not be used to recover losses, solve debt, replace employment income or create financial security. Chasing losses can lead to larger bets, longer sessions and further losses. If you lose the amount you planned to spend, stopping is the safest response. Do not borrow money or use credit to continue gambling.

Tools to help you stay in control

Slotland Casino may provide account controls that can help you manage your gambling activity. The availability and operation of particular tools can depend on the account, product and applicable requirements. Where a tool is available, review its settings carefully and choose limits that reflect your genuine budget and preferred playing time.

Deposit and spending limits

A deposit limit can restrict the amount you add to your account over a selected period. A spending or wagering limit, where available, may help you control how much you use for gambling. Setting a limit before you play can reduce the risk of making an impulsive decision during a session. A limit is not a guarantee that you will win or that you will stop all gambling, so it should be used alongside a personal budget and regular breaks.

Time limits and reality checks

Online play can make it easy to lose track of time. Use reminders, session breaks or reality-check features where available. Stand up, take a break and review how long you have been playing. Avoid extending a session simply because you are close to a preferred result. A planned stopping point is useful whether the session has produced a win, a loss or no significant change.

Cooling-off and account restrictions

If you feel that you need distance from gambling, a cooling-off period or temporary account restriction may be appropriate where available. During a cooling-off period, do not create another account or use someone else’s account to continue playing. Consider removing saved payment details, avoiding gambling advertising and telling a trusted person that you are taking a break.

Self-exclusion

Self-exclusion is a stronger account restriction intended for people who want to stop gambling for a set period or longer. If you request self-exclusion, follow the available instructions carefully and provide any information required to apply the restriction. Self-exclusion should be treated seriously. Do not attempt to bypass it by opening another account, using another person’s account or asking someone else to gamble on your behalf.

Account tools are most effective when they are used early. You do not need to wait until gambling has caused a serious problem before setting a limit, taking a break or asking for help. If you are unsure which option is suitable, review the responsible gambling information available through your account or contact the relevant support channel provided on the website.

Recognising when gambling may be a problem

Gambling can become difficult to control for some people. Problem gambling is not defined only by the amount of money lost. It can also affect time, relationships, work, study, health and emotional wellbeing. Noticeable changes in your habits or mood may be a reason to pause and seek support.

Possible warning signs

• Thinking about gambling frequently or feeling restless when you are not playing.
• Spending more time or money gambling than you intended.
• Increasing your stakes or taking greater risks to experience the same excitement.
• Trying to win back money after a loss or returning to gambling to recover previous losses.
• Hiding or minimising your gambling, deposits, withdrawals or losses from family and friends.
• Borrowing money, selling possessions or using money set aside for bills and essentials.
• Missing work, study, family activities or other responsibilities because of gambling.
• Feeling anxious, irritable, guilty, low or distressed because of gambling.
• Arguing with people close to you about gambling or withdrawing from relationships.
• Making repeated promises to stop or cut back but finding it difficult to do so.

One warning sign may be enough to justify taking a break and reviewing your gambling. Several signs, or any impact on your finances, relationships or wellbeing, are reasons to seek assistance from a qualified support service. Asking for help is a practical step and does not mean you have failed.

If you are concerned about someone else

If a friend, partner or family member may be experiencing gambling harm, approach the conversation calmly and without judgement. Focus on what you have noticed and how it affects their wellbeing rather than making accusations. Encourage them to speak with a gambling support service or health professional. You can also seek support for yourself, as gambling harm can affect the finances, trust and emotional health of people close to the person who gambles.

Do not lend money to help someone continue gambling or pay gambling debts without understanding the situation. If there is an immediate risk to a person’s safety, seek urgent assistance from the appropriate emergency or health service in your area.

Getting support and taking action

If gambling is affecting your life, confidential help is available through Australian gambling support services, community health organisations and qualified financial or mental health professionals. These services can help you understand your gambling, make a plan, manage financial concerns and consider options such as counselling or self-exclusion. You can seek help even if you are not sure whether your gambling meets a particular definition of harm.

A first step may be to speak honestly with a trusted person and explain that you want support. You can also make a written record of your gambling activity, including deposits, losses, time spent playing and how you felt before and after each session. This may help you identify patterns and decide which restrictions or support options are most appropriate.

Practical steps you can take today

1. Stop playing and do not attempt to recover recent losses.
2. Review your deposits, spending and playing time.
3. Set an account limit, cooling-off period or self-exclusion request where available.
4. Remove access to extra funds and avoid borrowing for gambling.
5. Tell a trusted person what is happening and ask them to support your plan.
6. Contact an Australian gambling support service or another qualified professional.
7. If gambling has created debt, seek independent financial guidance before making new borrowing arrangements.

Our approach

Slotland Casino provides responsible gaming information to help players make informed choices and identify when a break or further assistance may be needed. We expect account holders to use their own accounts responsibly, follow applicable laws and comply with account rules. We may apply account checks, restrictions or other measures where required by applicable obligations or where activity raises responsible gambling concerns.

Responsible gambling is a shared responsibility, but you remain in control of the decisions you make about whether, when and how much to gamble. No tool can remove the risks associated with gambling. Use the controls available to you, keep gambling within your means and seek support early if it is no longer enjoyable or manageable.

For information about available account limits, cooling-off periods, self-exclusion and support pathways, review the responsible gambling information in your account or the relevant help section of the Slotland Casino website. Do not use gambling to cope with stress, financial pressure or emotional difficulties. Support is available, and taking the first step can help you regain control.